Tangerine Support
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Known Issues

Version 1.1

Mac OSX 10.5 (Leopard) Issues
There are some minor issues with Tangerine version 1.1 (and earlier) and Mac OSX 10.5 operating system. We are working toward improving Tangerine's integration with 10.5 for our next release. Thank you for your patience.
This issue has been resolved in version 1.2. Get the latest Tangerine release.
 

Tangerine's Color Picker Crashes Aperture and other Apple Pro Apps
Our users have reported that Tangerine's Color Picker (verson 1.1 and earlier) causes Aperture and other Pro Apps to crash. You can remove the Tangerine.colorPicker file from the /Library/ColorPickers directory to resolve this problem. However, if you do remove the Color Picker, Tangerine will no longer be available in the Color Panel of other applications.
This issue has been resolved in version 1.2. Get the latest Tangerine release.
 

Tangerine Activation — An Unknown Error has Occurred.
Some users have reported unsuccessful activation attempts due to an "Unknown Error". This issue is caused by an old version of the eSellerate registration engine. Please email our support team for the solution to this problem — support@rightside.com.au.
This issue has been resolved in version 1.2. Get the latest Tangerine release.
 


If you are aware of any other issues not mentioned above, please report them to support@rightside.com.au.

 

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Tech SupportTech Support
We try to provide all the support you need right here on our website. However, you can email our customer support team at support@rightside.com.au. Please provide our customer support team with as much information about the issue as you can, that way we can respond to the problem accurately and efficiently.


 
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