Tangerine Support
Copy Top
Copty left Top

Known Issues

Version 1.0

Tangerine Fails to Launch / Color Picker 'Connection was unsuccessful!' message
Some users have reported that Tangerine fails to launch. We are currently in the process of rectifying the issue and will post an update as soon as possible. If you wish to be notified when the update becomes available please send us an email at support@rightside.com.au. Thank you for your patience.
This issue has been resolved in version 1.0.1. Get the latest Tangerine release.
 

Tangerine and OmniGraffle
When using the Tangerine Color Picker with OmniGraffle an alert window appears with the following message: "-[PaletteView setDisplayPalette:]: selector not recognized". We are working to resolve this issue for the next release.
This issue has been resolved in version 1.0.1. Get the latest Tangerine release.


If you are aware of any other issues not mentioned above, please report them to support@rightside.com.au.

 

Box Top Left Box Top Right
 

Tech SupportTech Support
We try to provide all the support you need right here on our website. However, you can email our customer support team at support@rightside.com.au. Please provide our customer support team with as much information about the issue as you can, that way we can respond to the problem accurately and efficiently.


 
Box Bottom Left Box Bottom Right
 
Copy Left Bottom Copy Right Bottom
Copy Top